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Safety Guide

GameVault on a Shared Device

A signed-in account on a shared phone is a signed-in account for everyone holding it.

The Actual Risk

Most account trouble on shared devices is not malicious. It is a family member opening an app that was already signed in, or a notification appearing on a lock screen in front of the wrong person. Both are avoidable in about a minute.

Sign Out Properly

Closing the app is not signing out. On most apps the session survives, so the next person to open it is already inside your account.

  • Use the app's own sign-out rather than swiping it away.
  • Do not use any "remember me" option on a device you do not control.
  • If you added a home-screen shortcut, remember it launches straight in — convenient for you, equally convenient for anyone else holding the phone.

There is a second benefit. The friction of signing back in is a small pause before playing, and small pauses are exactly what setting limits depends on.

Notifications on the Lock Screen

Lock-screen previews are visible to anyone who picks up the phone. Both platforms let you hide the content while keeping the alert:

  • iPhone — Settings › Notifications › Show Previews › When Unlocked (or Never).
  • Android — Settings › Notifications › Lock screen › Hide sensitive content (wording varies).

Keeping It Away From Younger Users

This is an 18+ app and it should not be reachable by a child using the same tablet.

  • Separate profiles. Android tablets support multiple users; on iPad, Screen Time restrictions are the equivalent lever.
  • Screen Time / Digital Wellbeing app limits can block a specific app outside set hours or entirely on a child profile.
  • Do not leave the account signed in on a device a child uses. This is the one that actually matters — every other control is secondary to it.
  • Payment methods. Make sure stored payment details are not usable without authentication.

If Someone Else Has Used Your Account

  1. Change your PIN immediately, from the real site.
  2. Check the balance and recent activity so you know what happened rather than guessing.
  3. Tell support through the published channels, with specifics — not your PIN.
  4. Sign out everywhere you can, then sign back in only on the device you control.

If money moved and you are unsure how, say so plainly in the first message. A clear account of what happened is far easier to look into than a vague one — see contacting support effectively.

Your Own Privacy

Screenshots you send to support, or share with a friend, often contain more than you intended — balances, usernames, sometimes contact details. Crop before sending, and remember that anything you send can be forwarded.

And if the shared device belongs to an employer or a public space, treat it as untrusted entirely. Sign in on your own device instead.

Got Questions?

Frequently Asked Questions

Does closing the app sign me out?

No. Closing or swiping the app away usually leaves the session active, so the next person to open it may still be in your account. Use the app's sign-out.

Should I use a home-screen shortcut on a family tablet?

It is convenient for you and equally convenient for anyone else holding the device. On a shared tablet, it is better not to.

How do I stop notifications showing on the lock screen?

Hide previews — 'When Unlocked' or 'Never' on iPhone, 'Hide sensitive content' on Android.

How do I keep a child from opening it?

Do not leave the account signed in on a device they use. Separate user profiles on Android, or Screen Time restrictions on iPad, add a second layer.

Someone else used my account — what now?

Change your PIN from the real site first, check recent activity, then report it through the published support channels with specifics.